Tell Us: Library Customer Suggestions

Printing directions     Thu, 2014-10-16

When I print the Directions page from the site, the social media icons print down the middle of the page overlapping the parking map.

 

Thank you so much for reporting this issue.  Our web developer, Cathalina Fontenelle has worked on the problem and we believe it is now fixed!

Jeff Kuntzman
Head, Library IT
jeff.kuntzman@ucdenver.edu
 

 

   
Thank you.
New Publication     Mon, 2014-10-06

 I would suggest the HSL and University of Colorado to consider becoming members of the BioMedCentral to facilitate publications of our researchers in an open access fashion. Thanks for considering.

 

Thank you for contacting us regarding BioMedCentral membership.  The Health Sciences Library used to be an institutional member, but we ended our membership in 2012.  The CU System Libraries had a membership together and we all ended it because the benefits of the membership were not worth the costs.

The Health Sciences Library is now accepting applications for its Open Access Fund.  You can read more about it here:

http://hslnews.wordpress.com/2014/10/06/open-access-fund-for-fall-2014-now-open/

Thanks!

Yumin Jiang
Head, Collection Management
303-724-2137

 

   
Anals of Internal Medicine     Tue, 2014-09-02

The single user restriction for the Annals of Internal medicine is excessively restrictive and significantly compromises clinical decision making and research. This is a high impact journal and the library needs to increase the number of simultaneous users. If necessary this should be at the expense of a subscription to the numerous low impact low utilization journals included in current subscriptions.

Thanks

Thank you for contacting us regarding our subscription to the Annals of Internal Medicine.  We understand that this journal is important to our user communities, and will work with the publisher to expand our license so that more people can access the journal at the same time.

Thanks!

Yumin Jiang
Head, Collection Management
303-724-2137

 

 

   
Prospector Broken Link     Thu, 2014-08-21

I searched on the Find It search bar for a book called "Extreme Cuisine" by Jerry Hopkins. When I click on the link "Prospector Union Catalog" to request it, the link sent me to the prospector page for "Oral Literature of the Kalenjin." I think that the prospector link is broken.

Thank you very much for reporting the incorrect Find It link to Prospector catalog records.  If you need instruction or help with obtaining that book, please contact us at 303-724-2152 or stop by our service desk during hours and staff will help you order this book.

We reported the incorrect Prospector link problem to ProQuest, the company who hosts Find It.  We are continually working to improve Find It as a discovery tool, and please feel free to report any other problems or send us suggestions regarding this tool.  For future library questions, you can contact the service desk or submitting your question to AskUs, our virtual reference service.  AskUs can be reached either via online form at http://hslibrary.ucdenver.libanswers.com/index.php, or email to AskUs@hsl.ucdenver.libanswers.com.

Thanks!

Yumin Jiang
Head, Collection Management
 

 

   
Thank you.
Database suggestion     Tue, 2014-06-17

I like to use the ClinicalKey database when I'm working at the VA hospital. I
think having access to this database through the University would be great.
It is a very useful database that also has access to a number of textbooks.

Thank you!

Thank you for recommending resources for the Health Sciences Library’s collection.  We rely on UC Denver faculty, staff, and students for suggestions regarding their information needs.  The database you suggested, ClinicalKey, will be considered as we review the resources we will receive in the coming year. We have other resources that provide clinical care information that you might find useful. This is a link to some of our top clinical tools: http://hslibrary.ucdenver.edu/databases/clinical

Thank you again for your suggestion.

Heidi Zuniga
Digital Resources Librarian
heidi.zuniga@ucdenver.edu

 

   
Thank you.
Access after graduation     Mon, 2014-06-09

I would ask that whoever within the library or campus administration that is responsible for creating policy related to discontinuing library access for recent graduates contact me. I would like to know why graduates have access to other university portals and to email indefinitely after graduation yet no access to the health science library's holdings or online resources. As a medical professional preparing for residency outside Denver who has yet to undergo all of the paperwork/training/meetings/credentialing required to gain online access through my new institution, I think it's very important that medical graduates have continued access to resources such as uptodate through my alma mater during this critical transition. I have a list of about 30 topics that my program has asked me to review prior to intern orientation that I cannot review due this discontinued access upon graduation. This is a very disappointing first encounter with my alma mater as a new alumnus.

Thanks!

Thank you for your comment and I appreciate your perspective.

I am sorry you are having problems. The library is not necessarily the decider or source of truth about when an employee exits or a student status ends. Access is determined by our loads from the student information system and our systems updated to remove students after graduation. The library's legal licenses from vendors & publishers only allow access for current faculty/staff/students. Most likely the enormous headcount involved with alumni and graduated students far exceeds the budget of the library.

I have passed along your comment to our library leadership team and strategically the library has been planning to look at package options of some resources for alumni. We appreciate the need and I know many students graduate every year lamenting the situation of loss of access to our immense digital archive. Currently the library's focus is expending our budget to offer access to University employees and enrolled students.

Every year around this time one our awesome reference librarians puts together information for students & others leaving Anschutz. It covers some tips and info about free and/or affordable options and things to think about.

See "LEAVING ANSCHUTZ MEDICAL CAMPUS? Suggestions for a smooth transition" on our blog @ http://hslnews.wordpress.com/2014/05/05/leaving-anschutz/.

Thank you for the comment and it will inform and help our library strategize for options in the future.

Sincerely,

Douglas M. Stehle
Head of Access Services, Assistant Professor, MLIS
(303-724-2139 | douglas.stehle@ucdenver.edu)

   
Thank you.
Resources     Mon, 2014-06-02

Has the library considered subscribing to OMMBID (through McGraw-Hill)? I think that it would be a very useful resource to have access to.

Thank you for recommending resources for the Health Sciences Library’s collection.  We rely on UC Denver faculty, staff, and students for suggestions regarding their information needs.  The database you suggested, OMMBID, will be considered as we review the resources we will receive in the coming year. We have other databases related to genetics that might also be of interest. This is a link to our database list: http://hslibrary.ucdenver.edu/databases. You can refine the list by subject, including “genetics.”

Thank you again for your suggestion.

Heidi Zuniga
Digital Resources Librarian
heidi.zuniga@ucdenver.edu

   
Thank you.
3rd Floor Noise     Fri, 2014-04-18

Whenever there is a meeting in the 3rd floor tower room, the attendants are not always very respectful of the fact that students are studying outside that room. Congregating outside the room during lunch/etc and chatting is very distracting and disrespectful to those of us actually using this as a library.

 

Thank you for your comment.  We will post some signage reminding groups that this is a library and to keep their conversations down.  But I would also like to suggest that users wanting consistent quiet should consider the 2nd floor which is designated the Quiet Study Floor.

Debra Silva
Library Administration
303-724-2138
debra.silva@ucdenver.edu

   
Thank you.
Broken Link     Mon, 2014-04-21

Here is a dead link

http://www.womenshealth.va.gov/WOMENSHEALTH/providers.asp

on this guide  and under the headin Woman's health

 

Thanks so much for bringing the broken link from our resource guide to our attention.  The content creator for that guide has fixed the link and everything should be working now in case you still need access to that information.

Again thanks for helping to keep our web resources in working order. 

Sincerely,

John D Jones Jr
Reference Librarian
john.jones@ucdenver.edu
303-724-2117

   
Thank you.
Stuffy Reading Room     Mon, 2014-03-10

I think it'll be nice to find a way to air the reading rooms/library or use an air freshener each morning when they are cleaned. The reading room smells...maybe from stale air...which is easily noticed when you open the door.  The windows are sealed in so there may be no way to ventilate rooms especially when they are frequently used.

Maybe it's the particular reading room am in...2nd floor. But from experience I feel the 2nd floor rooms often smell of stale air compared to first floor.

And the odor can be repulsive sometimes. Repulsive enough for me to turn back.

Just my observation/suggestion. I hope it can be changed.

Thanks!

Thanks for the message.

The air in the room you were using was stale.  Facilities has increased the airflow in that room which has improved the air quality tremendously.  I have walked into most study rooms at various times since your message including this particular room and find no stale odors.  The rooms are  cleaned daily.  Again thank you and please let us know if you find a similar problem in any other room.

Debra Silva
Administration
303-724-2138
debra.silva@ucdenver.edu

   
Thank you.

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