Thank you for your comment.
I think the library will update the signage on these rooms to make the options, everyone’s rights, and our policy more clear. Our policy is that group study rooms are first-come, first-serve and can be used by individuals as well as groups. However, groups take priority. The signage on the group study rooms imply this and state, “groups have priority usage over this room.” What that means in practice is that groups can bump individuals in group study rooms anytime.
In cases where an individual is using a group study room, groups have the right to knock on the door and politely ask the individual to vacate the room and give it up for the group. In cases where your group is uncomfortable with doing this or the individual refuses to give up the room upon being asked, you can always come to the first floor service desk for assistance. Library staff will request and direct the individual to give up the room for the group.
We should all strive (library patrons, students and library staff) to be courteous, polite and understanding with each other when conflict over space emerges. Groups have priority usage of the group study rooms, and there are plenty of open tables and quiet areas for individuals to do their work and study.
Please be aware that group study room 1305 on the first floor is available for reservations in advance and this may help some groups plan and insure you can have a group room. Make your reservation at http://hslibrary.ucdenver.libcal.com/booking/groupstudy.
Please contact me about this anytime, email@example.com, 303-724-2139. Thank you and we appreciate your input.
Head of Access Services